Effective Date: 23/07/2024
1. Introduction
Welcome to HVAC Technical Limited ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com], use our services, or interact with us in any other way.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, postal address, and other similar information.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Technical Information: IP address, browser type, operating system, device information, and other technical details.
- Usage Data: Information about how you use our website and services, including the pages you visit, the time spent on those pages, and other usage patterns.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, operate, and maintain our website and services.
- To improve, personalize, and expand our website and services.
- To understand and analyse how you use our website and services.
- To process transactions and manage your orders.
- To communicate with you, including responding to your comments, questions, and requests.
- To send you promotional materials, newsletters, and other information you have opted to receive.
- To detect, prevent, and address technical issues and security risks.
4. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
5. Security of Your Information
We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal information.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to such third-party websites, and we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
HVAC Technical Limited
contact@hvactechnical.uk